Following the recent surprise departure of Gary Favell as CEO of Bathstore, news has reached the Insight DIY offices this morning that former B&Q and Wolseley Group Director Ian Herrett will be taking over as their new Chief Executive.
Ian had previously been Commercial and Business Development Director at B&Q, with responsibility for leading the customer and efficiency rebuild of their KBB showrooms and installations. He was also responsible for creating the TradePoint business and finally becoming the main board commercial director with responsibility for buying, merchandising, marketing, CSR and business development.
At Wolseley, Ian had led business operations including Plumb Centre, Parts Centre, Drain Centre and William Wilson in Scotland. More recently he was UK Branch Director.
Herrett said “I’m really excited to be joining such a great brand and I am looking forward to getting to know our people, our customers and what we do over the coming weeks,” Herrett said. “I can’t wait to hear people’s views, thoughts and ideas on what help is needed to deliver better service, better engagement and better results.”
Bathstore chairman Geoff Battersby added: “I am really looking forward to Ian joining the business and I’m confident he will be a great addition to the team. His extensive experience across bathroom retail means he’s the right person to drive the business forward at this pivotal time.”
Herrett replaces Gary Favell who has decided to step down from the position after almost six years with the firm.
“Over the past six years, Gary has overseen Bathstore’s development into the leading UK independent bathroom specialist,” Battersby said. “We would like to thank Gary for everything he has done for the business and wish him well for the future.”
Source: Insight DIY Team & Bathstore press release.
Founder and Managing Director of Insight Retail Group and the Home Improvement & Gardening Industry news and intelligence website Insight DIY.